Refund Policy

Refund Policy

Refund/Exchange Policy:

We check all our orders for quality and accuracy. However, as a gesture of goodwill, we may allow an exchange or refund of items if they are not satisfactory to you, subjected to the following:

1. Please check your order upon delivery, and contact us within 24 hours at ramaixkitchen@hotmail.com or call +65 97750776. Kindly provide your name, contact details, the reason for exchange or refund.
2. Images of the products that you want to refund or exchange for consideration should be provided when requested.